In today’s increasingly connected world, proactive data monitoring makes it possible for organizations to listen to their communities and evaluate interactions, creating rich insights into digital engagement. But wonderful as these technologies are, there are challenges—especially when it comes to government use. Data monitoring can raise questions about privacy, what information the government is collecting, and how it is being used. This discussion explored how governments can balance these very real concerns with their need for situational awareness, data-driven strategy, and community engagement.
Moderator:
Josh Keating – Slate
Panelists:
- Julie Weckerlein – US Department of Health and Human Services
- Mohamad Najem – New America Foundation and Social Media Exchange (SMEX)
- Allen Brandt – Legal and Policy Fellow, Future of Privacy Forum
- Christopher Harvin – Barbaricum and Sanitas International
Presented by the Digital Diplomacy Coalition, the Open Technology Institute and Future Tense at the New America Foundation in Washington DC.
